HCO Full Accreditation Masterclass- 6th Edition Chapter 6 – Patient Safety and Quality Improvement (PSQ)

Upon successful completion of the programme, participants will be able to:

Understand the framework for organization-wide quality and patient safety monitoring.
Identify, monitor, and interpret clinical and managerial quality indicators.
Participate effectively in incident and adverse event reporting systems.
Apply root cause analysis and risk assessment tools to prevent recurrence of errors.

Contribute to a culture of continuous quality improvement within the organization

The PSQ chapter focuses on building a systematic, organization-wide culture of patient safety and continuous quality improvement. It requires the organization to establish a structured quality improvement programme, monitor key performance indicators, and proactively identify and manage risks to patients and staff.

This chapter covers incident and adverse event reporting, root cause analysis, monitoring of clinical and managerial indicators, and proactive risk assessment tools. It reflects the organization’s commitment to data-driven decision-making and ongoing improvement in the quality and safety of care.

The organization has a structured framework for planning, monitoring, and improving quality and patient safety.
Clinical and managerial indicators are identified, monitored, and analyzed for improvement opportunities.
Adverse events, sentinel events, and near misses are reported, analyzed, and acted upon.
Root cause analysis and proactive risk assessment tools are used to prevent recurrence of incidents.

Quality improvement initiatives are data-driven and involve staff at all levels

All Healthcare Professionals and Workforce

INR 1000 + GST @ 18% = INR 1180 (Total)
Fee includes:
• Course handouts and learning material
• Certificate of Participation (upon successful completion)

Please note: Fee is non-refundable and non-transferable.