Key Performance Indicators (KPI) Training 6th Edition Hospital Standards

Healthcare quality today is driven not only by compliance with standards but by the ability to measure, monitor, and improve performance through meaningful data. Key Performance Indicators (KPIs) provide healthcare organizations with objective evidence of the effectiveness, safety, and efficiency of their clinical and operational processes.
The NABH Key Performance Indicators (KPIs) – 6th Edition Training Program is designed to provide healthcare professionals with a comprehensive understanding of the mandatory organizational and department-specific KPIs prescribed under the NABH 6th Edition Standards. The program focuses on the practical implementation of KPI measurement, data collection methodologies, analysis, reporting, benchmarking, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA).

Through real-world examples, case discussions, and practical exercises, participants will gain the knowledge and skills required to establish an effective KPI monitoring system that supports continuous quality improvement, patient safety, and successful NABH accreditation

Upon successful completion of the program, participants will be able to:
Understand the role of Key Performance Indicators (KPIs) in healthcare quality and patient safety.
Interpret the KPI requirements under the NABH 6th Edition Accreditation Standards.
Differentiate between routine metrics and strategic KPIs.
Understand the methodology for calculating all 32 mandatory organizational KPIs and 18 department-specific clinical indicators.
Develop standardized processes for KPI data collection, validation, monitoring, and reporting.
Analyse KPI trends using dashboards and quality improvement tools.
Conduct Root Cause Analysis (RCA) and formulate effective Corrective and Preventive Actions (CAPA).
Integrate KPI monitoring into day-to-day hospital quality management systems.
Strengthen organizational readiness for NABH assessments through effective performance measurement.

Hospital Administrators
Quality Managers and Quality Executives
NABH Coordinators
Medical Superintendents
Clinical Department Heads
Nursing Leaders
Infection Prevention & Control Professionals
Patient Safety Officers
Medical Officers and Consultants
Hospital Operations Managers
Biomedical, Laboratory and Diagnostic Managers
Quality Committee Members
Healthcare Professionals involved in quality improvement and accreditation activities